A mid-air drama played out on a Bangkok–Frankfurt Thai Airways flight, the place a brawling passenger onboard resulted in German police intervention upon landing. The swift and professional dealing with of the scenario by the airline workers obtained applause from passengers.
One of the flight passengers, Kitiphong Santiwatr, relived the tense flight experience on the Facebook group Travel to Europe by Yourself. He shed light on how a disruptive passenger, described as a large man, caused a stir on board flight TG920 on July 18.
According to Frugal , the chaos unravelled when the mentioned passenger unauthorisedly occupied a particular seat without having paid for it. When the passenger was requested by the flight crew to return to his assigned seat, he became disgruntled and began raising his voice. The state of affairs on board began escalating quickly, drawing consideration from a visibly alarmed Kitiphong, sitting eight rows behind.
After a quiet five minutes, the cabin crew introduced the passenger with paperwork, probably an explanation of his misconduct. Rather than complying, the passenger started a verbal uproar, adopted by throwing objects on the table and damaging his seat. At that second, there were just two crew members, a female stewardess and a male steward, dealing with the unruly passenger, reported Sanook.
Kitiphong highlighted the commendable response of the flight crew, beginning with securing the cockpit door and looking for pilot intervention.
The subsequent 10 minutes of the flight underlined the unpredictability of the situation. While containment of the passenger was anticipated, the crew decided to leave him until he calmed down, relieving the tense environment on the plane.
After a quiet 10-hour stretch during which the crew demonstrated commendable professionalism, German police were called upon the plane’s arrival. After an announcement from the captain for all passengers to stay seated, 5 armed German police officers stormed the plane and arrested the problematic passenger.
It was later shared by Kitiphong that the pilot was of the perspective that restraining the person mid-flight may have resulted in injury given his size and apparent sobriety. It was thus determined to deal with the state of affairs upon landing. He expressed his admiration for the skilled decision-making of the chief flight attendant under disruptive circumstances..